There is only one Helikon-Tex

For some time now, we’ve been receiving alarming messages from you – our customers, brand fans, and tactical gear enthusiasts – about scams. Sometimes someone is selling counterfeits at a good price, other times they impersonate our store and offer unbelievable promotions of up to 80% off. Be careful – it’s easy to get fooled!

With us, you’ll avoid a costly mistake. Below, we explain what to watch out for.

Warning against scammers

Fraudsters steal our photos and use our logo – sometimes the new one, sometimes the old one. The differences can be subtle:

• extra text in the profile name (e.g., Helikon-Tex Sale),
• strange website addresses (e.g., helikon-texss),
• amateur-looking stores or social media profiles.

But there are always three constant elements: bargain prices, flashy ads, and thieves behind it all. Since we’ve recently seen a rise in scams targeting you – our customers and supporters – we knew we had to act.

EXAMPLES OF SCAM ATTEMPTS LOOK LIKE THIS:

Mission: clear the field

To combat fraud, we operate on multiple levels:

• We monitor every report,
• We report scammers to media platform administrators,
• We enforce the blocking of fake profiles,
• We document detected cases,
• We regularly issue scam warnings on our social media.

Thank you so much for your emails, chats, and phone calls alerting us about these intruders. We appreciate your efforts – together we can more effectively fight this threat.

How to spot the real deal vs a fake?

Here are the key elements to help ensure you’re shopping at the official Helikon-Tex store – not a scam site.

1. Our store address

www.helikon-tex.com – our main store
www.helikon-tex.us – our US store

No “Sale” tags, no “.ru” endings, no suspicious add-ons. The address is exactly like the brand name, just in lowercase.

If you’re ever unsure, add our store to your favorites.

2. Our official social media profiles

• Facebook: Helikon-Tex
• Instagram: helikontex

Both have Meta Verified blue check marks next to the profile names – a sign of authenticity.

• TikTok: Helikon-Tex (@helikon.tex)
• YouTube: Helikon-Tex
• Helikon-Tex Blog: Blog – Helikon-Tex

To stay safe, follow our verified profiles and subscribe to our channels. You won’t miss out on important updates or scam alerts.

3. Customer Support contact

We’re here for you from Monday to Friday, 8:00–16:00 CET.

+48 71 769 45 90
shop@helikon-tex.com
Contact form: Contact Form | Helikon-Tex

4. How our website and profiles really look

The original source for quality tactical gear looks like this:

• Blue Meta Verified checkmark,
• Link to www.helikon-tex.com,
• Lots of posts and followers,
• No suspicious name add-ons.

You can never be too careful

We go to great lengths to identify and block scams and inform you through various channels. Let’s not allow disinformation to take its toll.

Please report any suspicious profiles you come across.
Write, call, or use the contact form above – we guarantee no report goes ignored.

There is only one Helikon-Tex.